Terms of Service

Article 1 (Purpose)

These Terms set out the rights, obligations and responsibilities of Naivy Inc. ("Company") and users when using the e-commerce services ("Services") of the Objem shop (objem.kr and en.objem.kr, jp.objem.kr, cn.objem.kr, the "Shop").

Article 2 (Definitions)

1. "User" means a member or guest who accesses the Shop and uses the Services under these Terms.

2. "Member" means a person who has signed up with an email address or Google account. "Guest" means a person who uses the Services without signing up.

3. "Objem" means a product that lets you collect content such as music, images and videos in the Objem app through an NFC tag or QR code.

Article 3 (Posting and Amendment of Terms)

1. The Company posts these Terms and its business information (company name, representative, address, phone number, email, business registration number, mail-order business number and privacy officer) at the bottom of the Shop.

2. The Company may amend these Terms within the scope permitted by the applicable laws of the Republic of Korea.

3. Amendments are announced in the Shop at least 7 days (30 days if unfavorable to users) before they take effect, and apply only to contracts made after the effective date.

Article 4 (Provision and Suspension of Services)

1. The Company provides product information, purchase contracts, delivery of purchased products and related services.

2. The Company may temporarily suspend the Services for maintenance, equipment failure or network problems, and will give notice in the Shop in advance (or afterwards if unavoidable).

Article 5 (Membership)

1. You become a member by agreeing to these Terms and the collection and use of personal information, and completing email verification or logging in with Google. Children under 14 may not sign up.

2. The Company may refuse or restrict membership if false information or another person's information is used.

3. Members may delete their account at any time in My account, and the Company processes it immediately. Transaction records that must be kept by law are retained for the required period.

4. Members are responsible for keeping their password safe and must notify the Company immediately if they learn of unauthorized use.

Article 6 (Orders and Formation of Contract)

1. You place an order by selecting products, entering recipient details, reviewing the Terms and choosing a payment method. Guests can also place orders.

2. A contract is formed when the Company accepts the order and payment is completed. The Company may decline an order if it contains false information or the product is out of stock, in which case the payment is refunded without delay.

3. The Company notifies you of the order number and details on screen and by email.

Article 7 (Payment and International Orders)

1. You may pay using the payment methods shown in the Shop. Payments are processed by the Company's contracted payment service providers, and the Company does not store card numbers or similar payment data.

2. Prices are set in Korean won. For international users, the amount converted into the local currency at the exchange rate set by the Company is displayed and charged. Foreign transaction fees or exchange differences charged by your card issuer or payment provider may be borne by you.

3. Customs duties, import taxes and similar charges imposed by the destination country are borne by the user.

Article 8 (Delivery)

The Company ships products within the period stated on the product page and in the Shipping & Returns policy from the date payment is completed. Destination countries, shipping fees and methods are shown at checkout.

Article 9 (Withdrawal of Order)

1. You may withdraw your order (return the product) within 7 days of receiving it. If the product differs from its description or the contract, you may withdraw within 3 months of receipt or within 30 days of becoming aware of it.

2. Withdrawal may be restricted if the product is damaged through your fault (except opening to check the contents), if its value has significantly decreased (e.g. album shrink wrap opened), if the Objem has been tagged and registered in the app and its content used, or for made-to-order products where you were notified and agreed in advance. These restrictions are shown on the product page.

3. Refunds are made within 3 business days of receiving the returned product. Return shipping for a change of mind is paid by you; for defective or incorrect items, by the Company. Details follow the Shipping & Returns policy.

Article 10 (Privacy)

The Company processes personal information in accordance with its Privacy Policy and applicable laws.

Article 11 (Obligations)

1. The Company will not engage in acts prohibited by law or these Terms and will make efforts to provide products and services stably.

2. Users must not register false information, use another person's information, alter information in the Shop, infringe the copyrights or other rights of the Company or third parties, or interfere with the operation of the Services.

Article 12 (Copyright)

Copyrights and intellectual property rights in the Shop and Objem content belong to the Company or the rightful owners. Users may not reproduce, distribute, broadcast or otherwise use them, or allow third parties to do so, without the Company's prior consent.

Article 13 (Disputes and Governing Law)

1. The Company handles user complaints through customer support (info@objem.kr) and will inform you of the reason and schedule if handling is delayed.

2. Disputes may be referred to a dispute mediation body designated under Korean law.

3. Lawsuits between the Company and users are governed by the laws of the Republic of Korea and brought before the competent court under the Korean Civil Procedure Act.

Addendum

These Terms take effect on November 4, 2026.